Shipping & Returns

Shipping:

Desibulz offers both domestic and international shipping services through our shipping partners and we work with several international and domestic courier companies to deliver even in the tough conditions.We able to deliver anywhere in India at no cost at the orders above Rs.699/- or more. We charge a flat rate of shipping of Rs.79/- for the address below Rs.699/-. For international orders a flat shipping rate of Rs.249/-

Shipping time:

We process and dispatch your orders within 2 business days of the order confirmed. In prepaid mode the order needs to be confirmed by your bank. In case of “Cash-on-Delivery” payment mode, we need to verify your order. In the verifying process our shipping team verifies the truth behind your order and matches all required documents. More over you can expect your order to be delivered to you within24-48 business hours in the selected cities and may take 7-10 business days for other locations. For international shipping the time may take 30-45 business days. In case of any unexpected situation in which we have no control over the situation, In such cases the shipping may take more time.

Tracking:

Once your order dispatched from us, we will send you the tracking ID in to your registered Email address and there after you can track the status of your order.

Returns:

Returns are easy at Desibulz.

There is nothing more important to us than your satisfaction. That’s why we guarantee to replace your order.

All you need to do, Is to let us know about your desire to return product through the following means.

(1)    SMS “Return” to +91 88959 18887 from your registered number.

(2)    Fill up our Product Return form that you can see under Customer Service.

(3)    Send Email to returns@desibulz.com

(4)    If further any queries, Call us on +91 88959 18887

 

We provide “free returns”. Send the return package to the following address:

The Desibulz Lifestyle

662, Dolamandap Sahi,

Deogarh,768108

Odisha, India

+91 88959 18887[10:00 am--5:00 pm IST ]                     

After receiving the return package we will credit Desibulz points in to your Desibulz account towards the shipping charges. To know about Desibulz points you are advised see our terms and conditions.   

Steps to pack your return package:

(1)    Prepare your return box and make sure that the package is water-proof or you may pack your product in a poly bag and then put it inside the box. Ensure that         whether the poly bag is completely sealed with adhesive tape or not. You may use the Desibulz packet box/ envelope Use a box of your own.

(2)    Put the tags and original invoice received from Desibulz in to the return box and secure the box with an adhesive tape.

Return Guidelines:

For trouble free return processing, do ensure:

(1)    Clothes are not used or worn(other than trails)

(2)    Original tags and packing is intact.

(3)    Clothes are not damaged or stained in any manner.

(4)    Original invoice is packed along with the product you wish to return.

We accept returns almost anything you buy within 20 days (60 days for international returns). For hygiene reason we do not accept lingerie, innerwear, and socks.

Refunds:

For Cash before Delivery type of payments we credit you the entire money in to your bank account after receiving the return package from you. This usually takes 7-14 business days. For Cash on Delivery type of orders we credit you the same amount in to your Desibulz account and credit Rs.79/- to your bank account for the return shipping to us by you. For international refunds Email us on returns@desibulz.com

                                                                                                                                                                                                                                               

 


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